Privacy Policy
Effective Date: 1 January 2024
This Privacy Policy describes how GlossDilon Auto Repair ("We" or "Our") collects, uses, discloses, and protects your personal information. We are committed to maintaining the confidentiality, integrity, and security of your data.
Information We Collect
- Contact details such as your name, email, and phone number
- Vehicle information for service purposes
- Records of your interactions with our staff and website
- Technical data such as IP address, device type, and browsing actions
How We Use Your Information
- To provide requested services and fulfill our contract with you
- To contact you with updates, reminders, and service confirmations
- To improve our website, services, and customer experience
- To comply with legal obligations
Sharing & Disclosure
We do not sell or lease your personal data. Information is shared only with trusted partners for the purposes of delivering our services, with strict confidentiality agreements in place.
Data Security
Your data is stored securely with industry-standard protections. Only authorized personnel may access customer information, and all staff undergo privacy training.
Your Rights
- Access and correct your information at any time
- Request deletion or restrict processing of your data
- Withdraw consent where processing is based on consent
Retention
We retain your data only as long as necessary for legal, business, or service purposes.
Contact
Questions? Email [email protected] or write to us at our address above.